So through two main ways, one is the Participation Officer Network. The POs are a team of people in each and every ministry that’s in charge of engaging emergent ideas, emergent hashtags, emergent petitions, and so on from the public. So a little bit like how media offices talk to the journalists and how the parliamentary offices talks to the members of the parliaments. The Participation Officers, for example, would respond when there’s more than 5,000 people petitioning for, for example banning the plastic straws gradually from our national identity drink, the bubble tea for example, then that would be the POs trying to work out a way to engage with them.

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