That’s how we got the three ministries to be not afraid of losing your face and putting the one thing that they care about into the initial conversation and deliberation and to let people vote and then we get taxi drivers and the associations and the civil society people into this shared space. The additional good thing about this was that the Airbnb people were watching the live stream all the time, the entire process they were watching very closely. They knew actually before us, we worked with academics on the methodologies of how to set up the issues. We designed three questions about what kind of people you are whether you have a professional driver license or whether you are a taxi driver, have you taken Uber before and about the thing that each ministry wanted to hear about taxation, insurance and safety. Then we wanted to hear about the things the government could actually do something about. Those were our initial questions, but it was heuristic.

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