And if both sides are good at recontextualization, meaning treating all the mistakes, all the offending parts, and so on as opportunities to clarify and support each other, then of course we can get back to an ideal face-to-face scenario. But online it takes far more time to do that compared to simply misunderstanding each other, which leads to polarization and so on. So online requires extra care to first look for potential misunderstandings and second to reestablish the context. And I call it troll hugging. This is something that I practice every day.

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