There are helpers who can, themselves, maybe in their 50s and so on, who are going to get us in any way, if you make sure that they’re acquainted as a additional ambassador to the even older people they’re taking care of, empowering them with, for example, a service map that they can get more help on, and make matching guarantees so that when they used a website and so on, it is accessible by default, it has universal design.

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