Yeah, as I mentioned, in each and every ministry, there’s 32 different ministries, there are at least one, but usually a team, of such Participation Officers, so it’s a cross-ministerial network. As one of the nine horizontal ministries without a portfolio, my work is to coordinate across different ministries. I don’t have my own vertical ministry, I, rather, work with the Participation Officers and work with the government, not for the government, to make sure a straightforward, rapid response whenever there’s any pressing questions from the general public. And also to make sure that the clarifications get to the people’s phones and through chat bots, through civic tech-enabled maps, voice assistance, and so on, in a, what we call, multimodal fashion so that people, regardless of their age or their technical capacity can receive the same, for example, epidemiological idea.

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