My grandma not only helped reviewing this plan but also introduced her younger friends, who are 77 years old, so younger to her but not to me, [laughs] to work as focus group to make sure that, for example, we initially designed, when you’re going to the convenience store, you would use the ATM, the automated teller machine, to post-pay for the mask and also confirm your identity.

Keyboard shortcuts

j previous speech k next speech