Be well. Bye.
[laughs] You, too. Thanks.
That’s what I needed. Thank you very much. Minister, I’m so delighted to meet you. I’m thrilled. I’ve never met someone with your kind of expertise, and I love the suggestions that you gave us. Thank you very, very much.
I’m thinking I’m just going to send it to you. I’m worried about losing…How do I actually find it on my…either in Teams…
…I closed it and I didn’t capture it. How do I make sure I capture it?
I just want to make sure. With Zoom a couple of times, I was recording…
I want to make sure before we sign off, since I’m hosting and I’m recording, I want to make sure that I actually capture the transcript. Does that happen automatically or do I need to do something?
That’s terrific. That also will particularly useful to us when we find a member that has a noisy environment.
If, once in a while, in a couple of months, three months, we have a couple more questions, or especially if we do the virtual reality experiments and experiences that we were talking about, is it OK if we reach back out?
That’s really interesting. I like that a lot. I know we’ve taken nearly an hour of your time. It’s been exceptionally valuable. We’re going to be on this journey.
I love that idea, though, of instructing people, when we have to take a 5, 10-minute break, “Go taste something new. Go smell something new.”
Sometimes, going away is always the best thing, right?
I’m admitting her back in.
Asking somebody to go taste something or to go smell something new, that’s a really interesting thing to ask people to do during a break.
The idea of, if things get hot, asking somebody to go take…We lost Vicki.
That makes a lot of sense. You know, Vicki, the rules that we were looking at? Something like 20 minutes on looking at a screen, 20 seconds looking at something 20 feet away.
Minister, do you have a favorite…When things get overheated, we have people that really disagree with each other. Are there options that you’ve explored other than just taking a break, “Let’s take a 10-minute break”? Are there places to go or things to do online that offer a cool-down period ...
OK, no hindsight kicking. It’s all forward-looking. It’ll help us a lot.
I’d love to figure out, Vicki, the right way to experiment with that. Right now, it’s a little anathema to us.
Figuring out whether there’s a way to get them comfortable with trying things out and really understanding that the recording is for their benefit as opposed to for any other kind of use, I think is a worthwhile thing for us to see if we can get done.
It makes them extra anxious to be recorded saying things that they might be trying out.
That’s so interesting. We should, Vicki, think about the right way to do that. One of our challenges with recording our sessions is that, because people are so anxious, and we’re trying to get people to change their minds and to explore ideas they’re uncomfortable with, they really don’t like ...
That’s a whole another thing I hadn’t thought about. You can manage for people speaking different languages and use the transcription service for that.
I love that idea. That’s a really smart idea. Are you finding that your time is becoming just increasingly valuable, and everybody’s trying to ask you everything, because all of a sudden, the world has gone online?
Likewise, in the middle of dialogs, if it looks like we’re having a challenge, we could ask someone to step into a virtual greet room and give them the tech support that they need without having to take the group’s time on it.
Oh, that’s a great idea. Right.
That’s a really good best practice. I really like that, so that we’re not trying to help people in front of all their colleagues.
Another possibility for getting that done, since we have so many folks that actually can’t manage the settings on their own computers, would be to bring a professional in at the beginning of a dialog and see if people are willing to let them set their settings for whatever technology ...
That makes a lot of sense. The idea of sending people tools, cameras are very cheap. They’re like $30, $40. Sending them a little camera and a stand, and ask them to put it at a certain height would be one way to answer your question of…
Some people have their laptop camera actually at the base, like right next to the keyboard so their hands…
The way everybody interacts with their laptop is really different. I’m able to elevate my laptop because I use a wireless keyboard. I know that I like where the camera is, like this, but not everybody can do that.
I’ve been thinking about this. We’re saving a lot of money on traveling and meetings. I’m wondering if we shouldn’t be sending people their camera setups, so that everybody sets a camera on a desk or a table, and we tell them how far to sit from the camera and ...
That is fascinating.
I’ve actually noticed that I actually forgo…I’m a very big guy, almost 300 pounds, and I’m well over six feet. When I’m in meetings in person, that tends to give me some advantage in terms of leadership and in terms of…It’s a very interesting feeling to entirely lose that advantage ...
I’m doing that right now. I love that idea of making the window smaller and putting it up by the camera, because it does feel like I’m accomplishing both looking toward the camera and looking at you.
Makes a lot of sense. Vicki, any thoughts or questions? I’m particularly interested in whether there’s pieces of what you and Jen researched that you want to either go deeper on or validate any of those practices that we’re looking at.
Is that just a little bit of fun or is there a deeper way that people are able to connect when you do that kind of thing?
How do you encourage finding real…There’s a lot of organizations now that are doing things like they send bottles…In the United States, anyhow, they’ll send a kit of wines, so that people can do a wine tasting. They’ll be seeing each other in a virtual environment, but they’ll be physically ...
That’s really interesting. Is there a best practice as far as how long a meeting or an interaction can be where people are still feeling connected, or is that just a matter of how good the facilitation is, how you take breaks, and so forth?
That’s fascinating technology.
That’s so interesting.
So interesting. The idea is that if you’re not able to have actual eye contact, being in that kind of auditory environment where you’re still working with people’s avatars, that that can feel more holistic?
This is so interesting. For some reason, my browser settings are preventing me from jumping in, but I was following that.
Oh, I see.
It says High Fidelity can’t access my devices.
I just made a mistake. I’m going…
Do I need to turn off any speakers or mics? Is anyone getting feedback, because I’ve got the two things going?
They can be very meaningful, as intense and meaningful as in-person, but there’s a piece of the affect, the emotional connection and sense of chemistry that’s a little bit harder to do online. Are there smaller or bigger tricks to being able to have online discussions that are more affective?