From MIT Media Lab.

Yeah, OPAL. It’s much larger than Taiwan. I think it’s started by Alex "Sandy" Pentland.

Open Algorithm is a global movement.

Then after we get the Open Algorithm part in, then we can create a really compelling ecosystem for data trusts.

I’m sure that rivers won’t sue for privacy, although in New Zealand, they might. [laughs] We haven’t adopted natural personhood yet, [laughs] so there is no privacy issues. Then we have this already ready to export already.

This part is, I think, top 20 supercomputer in the world. We have broadband as human right, so any K to 12 student can have free access to those in-place data. This part really works really well. We consciously choice a non-privacy-related domain to prove that it’s working, independent of ...

That combines the citizen measurement of air quality, water quality, and things like that, and integrate it into both disaster prevention and also long-term climate science. The picture looks something like that. It’s already a working data collaborative.

Yeah, because we’re also getting GDPR adequacy in Taiwan. Maybe later this year, we’ll get GDPR adequacy. Then afterward, all the research need to be done this way. We’re preparing for it. We already have a pretty good data collaborative system that is non-privacy concerned called the civil IoT.

I think this is a good position if we can just get these people in line. Then it creates the ecosystem for this to happen. If you don’t have that, then there isn’t an incentive for people to set up data trusts.

I think it’s a pretty comprehensive and GDPR-compliant way to do research. It actually has a lot of buy-in from UN and other places. I think this place is where I can think of a data steward, data trust, or mid, however, we call it.

Then it is run to publish in a common format the algorithm’s output, but never the data itself. Then people get to enjoy comfortable quantitative analysis in the aggregate statistics of these medical data, but the privacy is never compromised and is open for everybody to audit.

Then this is run by the data operator, and then the Council for the Orientation of Development and Ethics also provides the ethical review. It’s not just the code must be privacy-preserving. Also, the use of the code must be ethical as well.

They get checked for, just like cyber security audits, to make sure that they are not privacy-harming, they are privacy-preserving. There’s mathematical properties -- I know Glenn is also looking into that -- called differential privacy, so you can show which epsilon is actually the acceptable range for people’s code ...

What the OPAL is doing, called Open Algorithm, is, very simply put, a way for people to share through a intermediary, they call it data controller, and to partner with private companies. This acts as a trust for the people involved, and the Open Algorithm Institution basically accepts code from ...

Sure. This week actually, we’re inviting the OPAL, the Open Algorithm people to Taiwan. There was this kind of zero-sum backwards thinking about privacy versus economic benefits.

No, I don’t have a HTC Exodus either. They tried to give us one, but it’s above the acceptable range by public service. We’ll figure something out. [laughs]

What about Ethereum? [laughs]

It’s not a problem, and it’s one-time use anyway. It’s just like Apple Pay. It generates a random number just for that period of time.

Yeah, everybody is covered.

We just made it legal.

Regen medicine is also very helpful down here.

Yeah, it would be a QR code. It will roll out in pilots, starting later this year. If it works really well, then maybe clinics will start joining the pilot program. If people turn out they prefer NFC more than QR code, that can be handled as well.

There was a petition about nutritionists. [laughs] Nutritionists want to get paid by the healthcare when they sat for ICU Two, but that’s another case. We’re redesigning the experience, not the payment, but we are also redesigning the payment a little bit.

When I say we’re redesigning experience to free people form the current card reader system, that’s the main design criteria. We’re not really changing the payment of the...Actually, we are.

When the doctor do visit, they, before our redesign, have to carry a very heavy bag of a laptop computer, a card reader, all the usual things, while they can actually nowadays just carry a iPhone or a Android with NFC capabilities and just have a Bluetooth reader, and that’s ...

There’s also another use case of more remote, rural areas where they rely more on telemedicine.

Now, a lot of people just use their phone and use the QR codes to scan to beep once when entering, once when exiting, and that’s it. People are looking more toward that kind of experience rather than having to carry around one plastic card.

Basically, it’s currently tied to a IC card. The IC card, because people are using these mobile devices more and more, they eventually don’t really like the experience of having to carry the IC card, just like if you have taken high-speed rails.

Yeah. There are of course still very minor registration fees, like transaction fees, but otherwise, even if the most expensive operation and so on, the healthcare absorbs all that.

Yeah.

No, it’s universal healthcare.

Single-payer, very affordable, very socialist and also considered the top in Asia and one of the top in the world, and so it’s really good.

The healthcare is Canada style, or rather Canada is Taiwan style.

Now, she manages, leads, coaches like 21 interns to systemically look at 14 government services in the next two months and to just redesign the experience.

Many other ministries, after the success, actually reached out to us. We’re also helping redesigning their mobile healthcare experience, redesigning even the National Palace Museum experience of buying admissions tickets online, and QR codes, and all that.

We have a lot more buy-in to this radically new design that people feel that, "Oh, it’s us who created that," and so it has like an approval rating of 96 percent just last year. This year, because it’s now running on windows as well, it’s a Web-based system, so ...

What’s more important is that we have thousands of people who feel that this is something that they helped giving birth to. They therefore speak as advocates for this new system.

After co-creation for four workshops, even people who are very toxic online, once they enter this workshop, become not really best friend but at least they can live with the public servants. They collectively delivered the new tax filing experience which used to look like this, and now looks like ...

Yeah, anyone who complained, because otherwise, we don’t know who they are. [laughs] If they complain, they get a invitation automatically to join the co-creation meeting. A co-creation meeting of course is standard design thinking, user journey, the usual sort, post-it notes.

Previously, we only roll out policies and products and ask people’s feedback, but this time, we just invite everyone to the planning stage and co-create the tax filing experience.

It talks about how our tax filing system, after being acclaimed for years, is actually considered obsolete by a designer. He started a e-petition and how we transform the relationship between the designers from the society and government.

There we go. The training material which is comics is in six languages. There’s English, Taiwanese Hakka, Tâi-gí, indigenous Pangcah, and Mandarin, and also Japanese, but of course we’ll read the English version.

We introduced a network of participation officers, and each ministry now has these participation officers that are in charge of the liaison within the government and the outside of the network. Let me just find the comics.

It’s a training material for the people working as part of their public service job to negotiate not with journalist or MPs, but rather with social activist leaders, and so we have a specific regulation for it.

Sure. Of course. If it’s manga, maybe it’s better if we use an iPad. Our main website is called po.pdis.tw for the participation officer network.

Yeah. That’s another commonality with Japan.

Manga?

A lot of independent journalists and institutional journalists are also at the hackathons.

Many coders ends up becoming journalists, data journalists and things like that because people would like to tell a story that reaches the public in a convincing way. Journalism in Taiwan is still seen as a good vehicle for art, for design, for code, to amplify their to reach to ...