Another question is around security, reliability, resiliency should be at the forefront of everything that you do, everything that you think about.
Rather than having a central think tank, or centralized trust of body or body of trust that thinks about everything for you, it’s like you look. It’s much more agile. It’s much more responsive, and can hit the right…Have the right impact at the right time.
Again, going back to it’s up at democratizing where the future is coming from.
What he was saying is that all that thought, all those patents feed into a ministry. I forgot the name of the ministry. Some kind of government body that then looks at how they can adopt these things, the new ideas that are coming up.
To that, there’s an example. One of my relatives who’s a professor here in Taiwan who has a patent for cryptography, double oblivious transfer, something like that.
What are you doing at moda to constantly scan the horizon to see, “What’s coming up? What’s going to happen in 10 or 20 years from now? What should we pay attention to? What should we plan for”? How do you do that?
A lot of these terminologies, a lot of these methodologies were not unknown, but were niche in the past. Now, they’re coming to the forefront.
Further to that, new technologies are constantly being developed. New ways of thinking about security and resiliency coming into the forefront. You mentioned zero trust. Recently, you also mentioned Taiwan is… What was it? Basically, you’re using zero trust to protect against certain parts of cybersecurity or cyberattack.
This is legislative instruments and regulatory instruments that are just coming into maturity. Do you think they’re going to be obsolete by technologies such as Web 3.0 which is basically decentralization.
We have a lot of countries who are trying — EU is trying GDPR, India is trying the digital personal data protection bill, we have SOC2. They’re all attempting to tackle this complex problem, but not only residency, but protection, privacy, and all that.
That’s the resiliency factor, right?
Obviously you’re not storing any data in some cases, but it is still on a lot of…
Another topic is around data residency and localization.
Part of that, one thing that we didn’t talk about is about the friction of proving that consent, proving you’re showing your idea. That creates friction and that creates…You’re solving two problems then, essentially, right?
Another concern for people is about data protection. Again, going back to what you mentioned previously about confidentiality and integrity of data, how can people using digital services in Taiwan trust that their data is being handled with care?
Yeah, exactly. That’s also a way of teaching people about this, the Bluetooth dongle is not going to do bad things that you may hear about it.
Similarly, you also mentioned previously about what is it? Humor through rumor or something.
Basically what you’re saying is familiarity of interface is important. I need to know that the technologies I’m using, I need to understand them…
It’s also a matter of giving that trust to people, to Taiwan that there’s no intention of doing it. How do you communicate that? How do you demonstrate that?
Of course, not.
If I remember, another interview, you said it about profiling people using social media, ecommerce, gaming apps, etc., and finding ways to influence them. It’s probably not tempting to you, but it’s tempting to…
Along with this, there’s potential still for, not abuse, but to misuse the technology and digital services. You mentioned it, where people using the services, you can manipulate and how they use the services.
When you see examples of the counterargument, maybe they will shift that mindset over there. Of course, for the next generation, they’re going to be so used to this moving forward…
Until now, as you’ve seen many examples, people tend to gravitate towards positions of authority during times of emergency, but when they keep seeing that maybe this is not the right way…
How do you how do you explain that to people in layman’s terms? It’s difficult for somebody to understand that, and then, for example, to be able to…You were doing this through Taiwan’s one tablet per child thing, and we’re doing it for the future. There’s still a transition period ...
If you think about it, this mindset, this way of thinking, not working for the government, working with that kind of thing, is a huge shift for people who think in terms of, “We have to have a strong government, a strong ministry to do this.”
The first thing I want to talk to you about is moda. It has a very important mission. What’s your vision, and what are you trying to accomplish with moda? Some examples of the successes of moda so far.
The last topic will be around technopolitical topics such as access management, data privacy, things like GDPR, and how regulation is sometimes catching up. Where regulation needs to go in order to provide a fair and robust and secure set of services for citizens of any country.
Then, of course, the topics behind…You mentioned in an interview recently about confidentiality, integrity, and resilience of these services. How do you accomplish that at moda?
Making them aware of what’s available, how to access those service. Then, the services themselves. What value add those services can provide on top of what they could receive already from physical community centers, things like that?
Just to start off, it’s about moda and the services that you hope to deliver to Taiwan use and to Taiwan. A lot of it being my partner and her parents being here, I get to see the other side of things. It’s about educating people about technology and how ...
Yeah.
The complexity behind the services that you will deliver that’s sometimes opaque to people who may not understand or who don’t know what’s behind the app.
The agenda is, we have everyone here from Cloudflare. We are very honored to be here, and thank you for taking the time to speak with us today. It’s just about your vision. What do you want to accomplish with MoDA in terms of the digital services?
No, she keeps trying to teach me. I’m sure she would love me to learn soon, but I would be very embarrassed to speak.
I have a little nephew of mine who’s two years old, and he just learned something today, this week. I’m visiting with my partner, she’s Taiwanese. I come to Taiwan a lot, and it’s a wonderful place.
